Pups of War Arena Policies

AGE REQUIREMENT:

Minimum age requirement: 3 years of age. All 3-year-old players must have an actively engaged adult playing alongside them.

FOOTWEAR:

  1. Outdoor Arena: Closed toe shoes required in the arena.

  2. Indoor Arena: Pups of War purchased non-slip socks required in the arena.

ARENA RULES:

  1. Be Safe

    1. Always wear eye protection

    2. ONLY wear Pups of War socks

    3.   Shoot Blasters in the Arena ONLY

  2. Be Respectful

    1. No blind fire, face, head, or close range shots

    2. No Foul or offensive language allowed

    3. Return your blaster to get a different one

    4. No dropping or throwing blasters on the ground

    5. No gum, food, or drinks in the Arena

  3. Be Honest & Listen

    1. Call your “hits.” If you're hit, raise your hand and blaster then sit to the side or “respawn”

    2. If you hear “cease fire” or "stop"...STOP

    3. HAVE FUN!

RESERVATION & BOOKING:

1.     All party and event reservations must be made a minimum of 10 days prior to the requested date. Any bookings or changes made after this time will incur a $25 booking fee.

2.     All reservations require a $100 +tax non-refundable deposit to be paid at time of booking. Deposits will be applied to your final bill on the day of your party/event.

3.     Party/Event information including but not limited to number of players and non-players, age range of players, food, decorations, etc. is required at time of booking.

CANCELLATION: 

All deposits and any partial payments are non-refundable. Deposits made will not be returned to customer upon cancellation of event/party.

PAYMENT:

Payment is due upon completion of event/party and check out with Pups of War team. Any charges incurred during the party/event (i.e. additional players or Party Add On) will be added to your final bill. We accept cash or credit/debit card.

PARTY/EVENT HOURS:

Parties/Events are two hours long.

PARTY/EVENT CONFIRMATION: 

Final head count of attending guests and players is required no later than 5 business days before the party/event. Any additional players participating on the day of the party/event will be added to your final bill at the completion of your party/event.

BLASTERS AND SAFETY EYE PROTECTION:

1.     Pups of War will provide blasters based on party/event package purchased as well as safety eye protection.

2.     Any party/event participants bringing and using personal blasters or safety eye protection must check in their items with a Pups of War staff immediately upon arrival to be labeled with a name label of the party/event participant. Pups of War is not responsible for any loss or damage to personally owned blasters or safety eye protection.

3.     Personally owned blasters are subject to test fire and approval of Pups of War staff before use in Arena.

4.     Blasters, either personally owned or Pups of War provided, will not be fired outside of the Arena.

SET UP/ CLEAN UP: 

1.     Customers are responsible for making sure that the following rules are followed by his/herself and all who assist with setting-up/cleaning-up the premises.

2.     Set-up time begins no earlier than 30 minutes prior to your scheduled party/event.

3.     Clean-up must be complete no later than 30 minutes from the end of the party/event. Any additional time needed to clean up will be assessed a cleaning fee of $100/hour.

4.     Customer must clean up and discard all decorations brought to Pups of War (i.e. balloons, banners, centerpieces, etc.) and all trash made by self and guests (i.e. cups, used paper goods, wrappers, etc.)

DECORATIONS:

1.     Decorations and accessories that are not allowed include but is not limited to confetti, glitter, and other similar items.

2.     Decorations cannot be attached to the premises by staples, nails, or thumbtacks. Customer is responsible for all supplies needed to hang or display decorations.

3.     Pups of War Arena is not responsible for the set up or removal of any decorations brought in by the customer such as balloons, streamers, banners, goodie bags, etc.

FOOD AND BEVERAGES:

1.     The customer is offered food and catering options that is an additional cost to the customer.

2.     If the customer chooses not to use the food and catering options, outside food and beverages must be disclosed at time of booking and will be assessed an Outside Food Fee of $100.00.

3.     Alcoholic beverages are NOT allowed to be consumed on premise. Any alcoholic beverage brought on premise by guest or a guest of the customer will be confiscated and returned at the end of the party/event.

4.     Pups of War is not responsible for providing beverage storage such as coolers with ice.

5.     Beverages must be in non-breakable or shatter proof containers.

FORCE MAJEURE:

Pups of War will not be held liable for the failure of fulfilling arrangements that are beyond our control, but not limited to government orders, emergency conditions (including weather), acts of war or acts of God. A customer will receive a full deposit refund should any one of these events occur. In the event that Pups of War Arena must cancel an event, the customer is entitled to 100% of any deposit or payment made to Pups of War.

RESTRICTIONS: 

1.     All players must be 3 years old or older in order to play in the arena and accompanied by an actively, engaged adult at all times.

2.     Customers are responsible for ensuring that all of the above mentioned policies and the following restrictions are adhered to. Should any of the following actions occur, Pups of War reserves the right to cancel the event/party at any time.

3.     No illegal activities (gambling, sale or distribution of drugs, etc.)

4.     No alcohol consumption.

5.     No smoking on premises.

6.     Pups Of War will not tolerate any type of violence or threats. The customer is responsible to ensure that all party/event guests act accordingly during their attendance.

7.     The customer is responsible for any damage done to the premises during the time that the premises is occupied by the customer and his/her guests.

8.     Pups of War reserves the right to refuse service to anyone.